Legal conditions for accounts and payments
Our Legal notice explains how account access, identity checks, payment records and policy changes apply to you. Access is available where local law permits, and your location may affect whether an account can be opened or used. We ask for a valid phone number before account
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access so we can connect requests to the correct account. Records linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity may be used to confirm a transaction and resolve a status question. The same policy applies when you contact us about a receipt,
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wallet status or account detail. Read the complete terms before continuing, and do not proceed if the service is not permitted in your jurisdiction. Legal wording may change when applicable rules change; the current page is the version we apply to requests received after publication.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.